Welcome to Vellana, where style, diversity and customer satisfaction come together perfectly. As a specialized clothing store, our mission is to provide a unique and inspiring shopping experience. Our goal is clear and compelling: to help you feel confident and comfortable in your clothes.
We are always at your service! Whether you have a question or just want to chat about our products, we are available every day of the week.
Working hours:
Monday - Friday: 9:00 AM - 8:00 PM
Saturday - Sunday: 9:00 AM - 5:00 PM
We do our best to respond within 24 hours, but we always strive to reply as quickly as possible.
✉️ Email: support@vellana.co
If you have any questions, feel free to contact us - we're here to help! 😊
We always offer FREE shipping to all our customers :).
Once your order has been shipped, you will receive a tracking number for your delivery.
Pay easily and secured using Maestro, Visa, MasterCard, Amex, PayPal, Apple Pay, Google Pay and Shop Pay.
After your payment is verified, we start working on your order immediately.
It usually takes 1-2 business days to process and ship your order.
Once your order has shipped, you will receive a shipping confirmation email with your tracking number so you are always informed about your order whereabouts.
We always offer our customers the option to return their order within 30 days of receipt.
To initiate a return, please send us an email at the address below:
✉️ Email: support@vellana.co
If you have any questions regarding the return process, don't hesitate to contact us – we're here to help! 😊
Yes, Vellana offers a 30-day money-back guarantee. Just contact us at support@vellana.co or leave us a message on the contact us page.
We offer tracked & insured worldwilde shipping from 8 to 12 business days.