Clarks Boutique is an online store where you can find all the latest fashion trends, smart devices, and home accessories. We strive to make our customers happy and provide high-quality services.
You may be wondering why we offer products at such low prices. By combining smart shopping with direct delivery from suppliers, we can keep costs relatively low and sell our products at affordable prices.
We recommend submitting a complaint via email at support@clarks-boutique.co
Placing an order is very simple. Click the "Add to Cart" button under the product you want to order. You will be automatically redirected to the cart. Click "Checkout," enter your shipping details, and securely complete your payment using one of the various payment methods we offer.
Absolutely! All orders placed on our website are processed securely.
You can pay for your order in several ways. Below are the currently supported payment methods:
Credit Card
PayPal
Yes! All payments on our website are made through a secure connection, regardless of the payment method.
After placing an order, you have 24 hours to cancel it. Contact us via email, and we will assist you.
✉️ Email: support@ clarks-boutique.co
All orders come with free shipping, and our average delivery time is 7-14 business days. Since we ship directly from our supplier, delivery may take slightly longer than what you are used to.
Tracking information becomes available once your package reaches the carrier. Please note that there may be a slight delay, but no longer than a few days.
Yes, this is possible. Simply enter your full name and the correct shipping address when placing your order. It can be either your home or work address, but ensure the details are entered accurately.
Orders are delivered within the estimated time frame in 99% of cases. However, sometimes delays occur. If your package has not arrived 3 days past the expected delivery time, please contact us at support@clarks-boutique.co
Since we work with multiple suppliers, products may be shipped separately in different packages. If an item is missing, it usually arrives within 2-3 days. We apologize for any inconvenience.
You can return your order within 14 days of receiving it. Customers are responsible for all return shipping costs. We highly recommend using tracked shipping, as we cannot be held responsible for lost returns.
Note: Returns for underwear, swimwear, and cosmetic products are not accepted for hygiene reasons. Before returning an item, please contact our customer service team for assistance.
✉️ Email: support@ clarks-boutique.co
Underwear, masks, and cosmetic products are considered hygiene items. We take hygiene and public safety seriously and do not allow returns for these products to ensure the safety of all our customers. This is a standard practice among other retailers of similar products.
First of all, we apologize for any inconvenience. Please contact us as soon as possible at support@ clarks-boutique.co, and we will do our best to assist you.
We will respond to your email within 24 hours, and we will work on resolving your issue as quickly as possible.
All returnable orders must be sent to our Asia-based warehouse at the customer's expense. We follow this policy to reduce CO2 emissions and discourage unnecessary returns.
If you need additional support, you can reach out to our customer service team for personalized assistance. We encourage you to check the FAQ page first to see if your question is already answered there.
✉️ Email: support@ clarks-boutique.co